Head of team SAP8

Termékkód: 2537105705
Munkavégzés helye:
Más ország (egyéb), Külföld
Munka jellege:
teljes munkaidő
Szükséges végzettség:
felsőfokú végzettség
2018.03.07. 11:37:51
A hirdető pozitív visszajelzéseinek aránya: %
Értékeléseinek száma: 0

Munka leírása, feladatok

General Description

- Managing SAP application development and maintenance team of end-customer facing SAP developers, consultants, solution designers, application managers, business partner managers and project managers responsible for the entire lifecycle (plan, build, test, run, decommission) of SAP applications/services, including SAP implementation and consolidation projects (i.e. oneERP).


Generic managerial accountabilities:

- Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts (OLA, SLA, SA, DA?) and internal KPI.

- Establish and maintain relationships with counterparts/clients and other stakeholders for effective communication.

- Lead and develop people in own team to be able to deliver agreed quality and maintain satisfaction of employees.

- Continuously improve services in own area, propose improvements in related areas and implement improvements initiatives.

- Provide inputs into financial plans and effectively manage business and resources of own team in order to meet financial budget.

- Operationally manage critical situations and solve business-as-usual escalations to provide seamless operation and effective service to clients.

- Deliver all people-related regulatory topics (labor code, internal rules & guidelines).

Job specific accountabilities:

- Actively steer capacity of team resources and quality of results to ensure SLA fulfillment and effective operation.

- Coordinate, approve and control take-over and delivery of services according to standard/processes.

- Collect and provide feedback on terms and conditions of contracts

- Steers the designated ICTO Service chains across and outside of the borders of own organization (e.g. SAP AO / SAP Basis) .

- Project Management for internal/external projects (project steering, leading, designing and membering)

- Actively support portfolio enhancement activities

Management Scope

- Managing of 20 direct reports (SAP AM/AD/SD/BPM/PM)

- Reports to Head of Telekom IT GSO

- Plan and control the revenues of 1.100.000€

- Plan and control the costs of 1.000.000€



- Information technologies: Bachelor degree


- Minimum number of years: 1

IT Technical Skills

- SAP software: Skill level: Intermediate, Years of experience: 1

- ITIL: Skill level: Intermediate, Years of experience: 1

- Project management: Skill level: Intermediate, Years of experience: 1

Soft Skills

- Leadership: Skill level: Intermediate, Years of experience: 2

- Creative thinking: Skill level: Intermediate, Years of experience: 1

- Effective communication & presentation: Skill level: Advanced, Years of experience: 3

- Stakeholder management: Skill level: Advanced, Years of experience: 2

Finance Skills

- Financial literacy: Skill level: Intermediate, Years of experience: 1


- English: Advanced (C1)

- German: Advantage

Other criteria or requirements

- Basic Financial know-how

- Presentation, communication and interpersonal skills

- Escalation management

Egyéb juttatások

- Cafeteria - individual benefit

- Trainings and development opportunities

- Discounts at various providers in Košice

- Possibility of Home office

- Pension savings contribution

- Meal vouchers contribution

- Teambuildings

- Extra vacation days

- Young and enthusiastic working environment

- Diversity Program

- Health Weeks

- Sport Activities

- Weekend Events

- Work life Coaching

- Doctors at workplace

- Credit card

- Metro card

- Referral bonus /financial/

- Rotations possibilities